“The formula for successful project management is ultimately effective self-management. It is the way to make the right people want to be managed by you.”
- Sheila Viesca, TalkShop

Wednesday, October 8, 2014

How Sales Reps Fish for Leads without Being Obvious



A salesman knows he has to identify customer needs and address them if he wants to closethe sale. Sometimes though, it is not easy to make the connection. How does one cope when customers are difficult to read?

Sheila Viesca, TalkShop CEO advises, “It is natural for a customer to feel cynical when talking with a sales person. The former is often guarded, refusing to accept information at face value. He also does notreadily volunteer information. The conversation opener does not always lead to the sales person getting any substantial lead.”

In such scenario, Viesca recommends to end the call on a positive note. Then, just when the customer lets his guard down, one can say, “For my reference, may I know if your consideration pricing or quality?” or “May I know what is your timeline if ever you will decide on pushing through with this plans?”




These seemingly harmless lines can draw out details from the prospect when he least expects it. Once the crucial information is obtained, appreciate the prospect’s time and say goodbye politely. On your last note, promise to call soon to follow up the client’s requirements based on the information gathered.

“A smart salesperson listens to emotions not facts.” ~Unknown

TalkShop, the leading ISO-certified training facility that is accredited with the Civil Service Commission guides sales teams and professionals through the art of persuasion that impresses, convinces, and sways.


www.talkshop.ph (632) 8945588| Salesmanship Training, Consultative Selling, Negotiation Skills & Assertive Communication

Friday, July 25, 2014

Project Management 101


Know the latest project management training programs that suit your need. Visit TalkShop today!

Friday, June 20, 2014

TalkShop Leads The Way


TalkShop is the best English communication school in the Philippines. It is the leading consultancy and training institute for personal effectiveness, corporate protocol, and management communication.
The country’s pioneer in Communicative Language Teaching (CLT), TalkShop is the developer of Integrated Language Teaching (ILT) and is accredited by the International English Education Research Association and Civil Service Commission. It also received its ISO certification in 2012.
TalkShop’s client roster includes private organizations, government groups, multinational corporations, and individuals who seek professional advancement and personal growth. It was founded by Sheila Viesca in 2000.

Monday, May 5, 2014

Top Project Manager Skills


image source: swyvel.com
Learn more interesting facts about project management. Visit TalkShop now!